November Lockdown Announcement

Yesterday’s government announcement really wasn’t the news any of us wanted to hear, or were expecting, and unfortunately the new restrictions mean our gyms and leisure centres will close from Thursday 5th November and remain closed until the lockdown ends. The gym will remain open and fitness classes will run as normal over the coming days until the venues close from Thursday.
We’ve had lots of messages that we are working through and understandably you have lots of questions. Firstly, the same process will apply as in the previous lockdown…all memberships will automatically be frozen free of charge and no direct debit payments will be taken whilst our venues are closed. This is an automatic process and no action is required from you. If you have paid up front for any membership, the period of the closure will be added to the end of your contract. If your bank has already processed your 1st November payment, your first payment back will be updated to reflect this. Please be assured that we’ll take care of everything for you and there is nothing for you to do.
Secondly…of course we will be offering lots of fun and motivating ways to stay active at home throughout November! We’ll be working hard over the coming days to create as much content as possible to add to the home workout hub and exploring new ways to keep you all moving and grooving during lockdown.
Importantly, we will shortly be updating the website FAQs to ensure they reflect the latest government update, so please ensure you visit first to ensure the quickest response.
Lastly, we would like to express how deeply saddened we were to hear that leisure services were not deemed ‘essential’, even with the growing support and rising demand across the UK to keep gyms and leisure centres open. It’s abundantly clear how much physical activity supports our mental wellbeing and helps us to stay healthy, and we are overwhelmed by the support and positivity we have received since reopening, this really has been our motivation over the last few months and we can’t wait to welcome everyone back as soon as possible. Our industry has been united in its efforts to provide a safe and welcoming environment for all visitors, so we must say a huge well done to all the leisure providers out there, big or small, we’ll be back before you know it to support our communities 💙
Let’s make the most of it before Thursday arrives!
Please keep checking our social media channels for up to date information.
Stay safe, stay active